Customer Reviews

 

What Our Customers Are Saying

 

"I'm still in shock. This guitar is so awesome! Thank you. It's inspiring. I can't put it down. […] it’s amazing. I’m loving it. It sounds so good. Plays like a dream. Every tone in this guitar is magic."

- Chad M., Toronto, ON (Arcade Model)


"I'm so excited about this guitar, it's even better than I imagined it would be, I'm at a loss for words."

 - Ryoji K., Naru Island, Japan (Signature Model)


“Absolutely insane.”

- Eli Maiman, Walk the Moon (Arcade Model)

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"I just can’t even. Best guitar I own and I own some stunners. Thanks guys!!”

- Brandon S., Bridge City, TX


"To say this guitar exceeded my expectations would be a huge understatement. It’s exactly the sound I was hoping for. Huge compliments on the neck shaping."

- Mark T. Nashville, Tennessee


“I love the guitar, it’s fantastic. 5 star rating.”

- Brent M., Rockville, MD


“Love the guitar! Neck profile is absolutely perfect for me. In fact everything is perfect. Thanks so much for this work of art. It restored my faith In humanity that there are people like you making things like these.”

- Vince Z. London, UK (Arcade Model)


"I’m unbelievably impressed and excited [...] You guys are making one hell of a guitar - seriously.  It's an amazing instrument and honestly blew away my expectations."

- Jon B., Keene, NH (Arcade Model)

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"Really loving the playability and the variety of expressions I get out of it. Great job!

- Tom D, Toronto ON (Ultra-Light Model)


“I just got it and I cannot believe the feel and tone of the guitar in full step down tuning! You guys have a Frank Bro’s customer forever!”

- Cody D., Dallas, TX (Signature Model) 


So happy with this guitar! It plays and sounds as good as it looks. You guys are awesome!

- Scott C. Toronto - Arcade Model 


I must say that it is everything I could have hoped for. Sounds great. The quality of the build is unbelievable. You guys are second to none"

- Charles R. Chicago, IL (Signature Model)


"Picked up the guitar a couple hours ago. Absolutely beautiful. Nicer than I even imagined. Just spectacular. Can’t wait to put some playing hours on it. You guys were really awesome through this entire process. Thank you sincerely."

- Ken O. Jacksonville, FL (Signature Model)


"Guitar is fantastic! The blue finish wasn’t what I expected with the texture and I love it. Had to give it a few hours to acclimate and it tuned right up and held it. It’s nicer than I even imagined and sufficiently different from the Signature to make playing one or the other a great change-up. Thanks for everything Tim. Very happy owner....It’s just an awesome instrument. You guys should be really proud of what you do. 

- Ken O., Jacksonville, FL (Ultra-Light)


“I think they might have nailed it. In my personal taste and opinion they’ve built this really classic looking instrument that sounds incredible…really really really well made... it feels classic already.

- James Bay, London, UK (Signature Model)

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"Holy #&*%... what the hell do you guys do to these things it's perfect."

- Liam C. New York City, NY (Arcade Model)


"Sounds incredible! Can't put it down"

- Jimmy Y. Toronto, ON (Arcade Model)


"The guitar itself could not have been more aligned with the detailed specifications we worked on together. Nothing was overlooked. It is flat out beautiful. Appearance wise, unbelievable. So smooth and slick, and the bound F-hole is the nicest I’ve ever seen. The wood and details on the headstock neck and body is all top shelf. The guitar feels great and is perfectly balanced. In terms of playability, it is perfect for my needs…

I am a happy customer, make that super happy. And I feel like I totally got my money’s worth and it was so well worth the wait. Thank you so, so much for your attention to detail and my needs. This experience was many multiples better than custom experiences I’ve had... There is simply no comparison. Consider me yet another one of your ambassadors that will do his best to spread the great work Frank Brothers Guitar Company!"

- DontTellMyGal, Somewhere, USA (Ultra-Light Model)

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Absolutely, positively awesome!!!! And that is an understatement!! My other 7 guitars collecting dust! The P-90s are perfect for my 90s cover band!! Kudos!! I will be back for another soon!

- Dave M. Charleston, SC (Arcade Model)


 "It’s beautiful to look at and is truly a piece of art, but sounds and feels incredible.  Thank you for all of your time and expertise and also for always keeping me in the loop.  I will treasure it forever."

- Brendon R. Toronto, ON (Signature Model)


"This has got to be one of the most beautiful guitars I have ever seen [...] Wow! What’s so cool is that it has elements of classic electric guitars, and yet is not derivative in any way. It’s a timeless design - somehow thoroughly modern-looking and yet classic at the same time.

You guys have built me an exceptionally fine guitar, and I thank you all sincerely. It’s so nice to order a guitar and have it surpass my expectations. Really, I couldn’t be happier. It is simply stunning! And it feels phenomenal! My highest compliments on the setup too. It’s super comfortable to play.

You should all be very proud of the work you’re doing; from the way you handle correspondence and business details, all the way through to the finished guitar. You do a first class job. Thank you Tim, for being a pleasure to work with. I’m fully satisfied!"

- Steven D. Asheville, NC (Arcade Model)


“I love it! It’s the best guitar I’ve ever played. Blown away by the appearance, sound, and feel! So spot on and comfortable – like a guitar I had already owned for years. Everything feels precise and comfortable which adds to the ease of playing it.”

Ryan G., Chicago, IL (Ultra Light Model)


"I’m loving this guitar man it’s a really inspiring beast…a lot of fun to play and also find myself playing things differently on it. Thanks again for making it!!”

- Matt J., Toronto, ON


"Guitar is awesome. Love it. Strange but thrilling to actually hold it. What struck me immediately was how light it was relative to what I thought it would be. Thanks to you and all the guys!"

- Phillip G., Alameda, CA


"I can’t explain how much I love my Frank Brothers guitar. It’s probably the nicest thing I own! I’m so blown away seeing this project come to life!"

- Chris M. Toronto, ON


"The guitar is simply amazing - you guys did a fantastic job and I simply love the guitar - I can go to the neck pickup and roll back the tone half way and I am totally in perfect Jazz territory with softness and single note clarity for melody lines. Go to 2 pick ups and the highs shimmer. Finally, stomp on the Benson preamp with both pick ups going full tone and full volume, and boom - blues and rock totally bloom out of the guitar. It is an amazing guitar. Tell the guys...love it."

- Francisco A. - Arlington, Virginia (Signature Model)


"First rehearsal tonight with my Arcade. Unbelievable! The work of the frets is perfect, the shape of the handle is ideal, the weight is balanced, the playability is very good and the finishes are exceptional! This guitar is very great! Congratulations for this wonderful job!”

- Laurent G., Switzerland


"The guitar arrived safely yesterday and plays beautifully. I just wanted to say thank you to everyone at the shop for a second time. I’m incredibly happy with the guitar, it’s flawless.”

- Gustavo L., Glendale, AZ


"Love this wonderful guitar, Handled like a champ at band practice last night. It's definitely the most ogled guitar that I've brought in."

- Patrick J., Grand Rapids, MI


"It's simply spectacular. Feels great, plays great, sounds phenomenal. I'm loving it more and more by the hour! The middle position with the neck volume rolled back to about 7 might be the best crunchy rhythm tone I've ever experienced."

- Jeff S., Cranford, NJ (Arcade Model)


“At the moment I don't even have the words to describe this work of art. From the first glimpse of the special Frank Brothers shipping box I could feel that this was a few cuts above the rest (and I'm talking deep cuts). Opening that case, the fresh new guitar smell, and setting eyes on this perfection was unreal. The attention to detail is unmatched. From the precision woodworking to the stunning finish this guitar looks like a million bucks, but feels like an old vintage friend.

The wood choice and the way you make the grain just come alive in every way is amazing. I could just stare at this and spin it around for hours. And the new logo is so badass. It has so much vintage flair and depth resting on the headstock overlay. Then the engraving on the back just brings it all together, and you guys made it look so sharp and perfect. My wife took one look and said, "This is the best guitar you own, I want it sitting out when people come over." Haha

I know I haven't gotten to plug it in quite yet, but sitting down with it today pulled me out of the music slump I've been in. The resonance of this guitar is magical, and even unplugged it had so much character. It feels like there's a voice in there that just sings out with every strum. I quite literally sat down and within a few minutes already had a song that just manifested itself. And I'm sure part of it is that neck carve. Man does it feel amazing.

I am eternally grateful to both of you for your kindness, your putting up with me for some fun video chats, your dedication to making my vision a reality, but most of all for all of your hard work through these difficult times.  The world turns because of amazing people like you, and I feel honored to own a piece of the Frank Brothers Guitar Company. I feel as though I'm a part of the best family in music!"

- Scott, Chula Vista, CA 


"The build and finish on this guitar is really immaculate, flawless in fact. The weight/balance and feel is comfortable and the pick ups sound so sweet, especially the high notes in neck position, thick and pure. The middle position is sparkly and glass-like, so nice."

- Bibio, Woverhampton, UK (Signature Model)

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"I've customized a lot of guitars so far, but they weren't as kind as you guys."

- Seokyoung K., South Korea (Arcade Model)


"It is absolutely perfect! I spent ten minutes just holding it without touching a single string. Every aspect of the guitar is immaculate! Not a single detail is overlooked. It feels so good in my hands. I don’t know what Voodoo you do but the satin softness of the whole guitar is magic. Then I played it... guys you really Know what you’re doing. I’ve played a lot of high end guitars but nothing like this. I felt like I was in the song “The Guitar” by Guy Clark. I just had to tell you are the best! I had an emotional connection with this guitar immediately. It plays and sounds like the music in my head. It’s perfect. Keep sharing your craft with the world."

Trevor H., Fruita, CO.


"I am so incredibly impressed. Safe to say I am in love with the guitar and I really appreciate all the work you put into it.

They look good. Like ridiculously good. We all know that. The thing not everyone knows yet is they feel, play and sound as good or better than they look. And that truly says something. I can hardly believe it. My Goodness."

- Curtis K. Ottawa ON (Signature Model)

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"WOW!! Mind blown! I knew y’all’s guitars were gonna be incredible but DAMN!! FLOORED!!!! Better than anything I’ve ever gotten. So very happy! Can’t thank you enough!! Can’t wait to get started on another. Guess we’ll need to move on to a Signature and an Ultra-Light!”

- George M., Virginia Beach, VA (Brothers Choice Arcade Model)


"Hey guys, just wanted to let you know how in love with my guitar I am!!! I am floored by how much tonal range it has. I can get sweet tele tones, some stratty tone and also humbucker madness!!! Even on my cheapo practice amp it blows minds. Thank you so much for building the greatest guitar in the world from my perspective . Soooo proud to have it. […] Blown away. It's been awe inspiring. I'm soooooo happy!!!”

- Garret C., Calgary, AB (Arcade Model)


"It's been just over a day since having the guitar and I have to say, I’m floored. I knew the guitar was going to be super well crafted and look amazing.

I did have some trepidation about how it was going to play, mainly because feel is relative and there aren’t really any Frank Bros guitars one can easily demo in person. But as soon as I picked it up… wow… the playability and feel of the guitar absolutely lives up to the looks and craftsmanship. The neck feels so good. I’m 100% satisfied with the guitar.

Aside from the fantastic guitar, the process of doing this whole thing was super fun and special. You guys made me feel so good about this guitar concept every step of the way and I can’t say enough about the whole experience.

You guys are all such professionals and it was an extreme pleasure working with you guys on this.

- T. Hong, Washington, DC

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"Absolutely incredible!! My wife said I'm not allowed to play it so we can use it as a decoration!"

 Scott M., San Diego, CA


“The best damn guitar I've ever played. Vintage included. They are the only people in the world that care more about your guitar than you…They are so incredibly particular that they can not let a guitar leave the shop unless they know that every aspect of it is as good as it can be.”

- Matt W., Toronto, ON (Signature & Arcade)


"My goodness - the guitar looks unbelievable. Exactly how I pictured it. You guys really knocked it out of the park… My jaw just hit the floor. The colour is PERFECT. And the checking, wow!!”

- John B. New York City, NY


"Best guitar I own."

- Robert H., New Zealand


"The guitar arrived safely.  Love the box-in-box packaging. The guitar looks fantastic.  I think I'm going to appreciate it more and more over time."

 - Murphy D., Chicago, IL


“My very first impression out of the box was that the finish is the best finish job I have ever felt. Everything right out of the box felt just right.”

- Clayton W., Los Angeles, CA

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“What an unbelievable instrument! Cannot recommend highly enough.”

- William D.


“To be perfectly ‘Frank’, it's an absolutely beautiful looking and sounding guitar! Terrific people to deal with, and the packaging/packing is superb. Bravo!”

- Jeffrey G.


“Awesome guitar and incredibly fast shipping!”

- Cristian S.


“An awesome shirt to match my awesome Frank Brothers guitar! Thank you!”

- Scott B.


"Hey mate! Loving this guitar more and more!"

- Tom T. - Melbourne, Australia (Arcade Model)

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Industry Reviews

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“Instruments as good as this have a habit of stopping time.”

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 “Sure, there’s extraordinary clarity and precision, notes are complex, there are bags of sustain…But its most hypnotic characteristic is the way in which it encourages you to step outside of the familiar. In the world of the Frank Brothers Guitar Company, the phrase ‘more or less standard’ translates as ‘earth-shatteringly cool’…”

The Guitar Magazine’s Chris Vinnicombe reviews the Arcade Model

Read the review here


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"A new design that’s a potential world-beater...extraordinarily confident & tasteful”

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“Even by the standards of the modern boutique market, the Signature Model is something special…Held notes hang in the air and bloom in a manner you rarely encounter when playing a box-fresh electric…made possible by Frank Brothers’ uncompromising approach to design, timbers, parts and build.”

The Guitar Magazine’s Chris Vinnicombe reviews the Signature Model

Read the review here


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“Sure to wow boutique and vintage lovers wise enough to give it a chance.”

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The build quality is superb and the feel of the guitar is definitively electric…At the risk of being hyperbolic, my first time playing Frank Brothers’ Arcade model was a raw and overwhelming experience…it’s no wonder why many notable players including Phish’s Trey Anastasio have started playing on Frank Brothers recently….If you are considering a Gibson CS (or a vintage double cutaway Gibson model) you might be better off checking out Frank Brothers’ solid-body Arcade or their semi-hollow Signature instead.”

- Casey Hopkins, Reverb.com

“5 Outstanding Boutique Guitar Companies at NAMM 2018”

News & Podcasts

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Frank Brothers: Quality runs in the family

For today’s installment in our Topshelf Luthier Series, we’re exploring Frank Brother’s Guitar Company and the quality that a heritage of craftsmanship can compose.

Read the article here

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“Toronto company wants to be Canada’s custom guitar shop”

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“Tim, Nick and Jon have their own workshop in east Toronto called Frank Brothers Guitar Company. It’s here that custom guitars with signature, eye-catching designs are made from raw lumber.”

By Julien Gignac, Toronto Star, Staff Reporter

Read the article here


CBC Radio One Interview: Tim, Nick and Jon interviewed on "Here and Now" with Ismaila Alfa

Aired live on December 28, 2017, 5:00 - 5: 30 pm. We talk about our guitars, the origins of the company, and what it's like to work with your brothers.

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“Arkells, ascending: Rallying for Canadian rock’s crown, Hamilton band thinks bigger”

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The Globe and Mail - Josh O'Kane on the Arkells with a nice little shout out to Frank Brothers.

Read the Article here


Podcast: James Bay talks about his Frank Brothers guitar, playing on SNL, and more.


“The Knobs interview the actual Frank Brothers of…Frank Brothers Guitar Company. And, drumroll, it is our 100th episode!”

Hosted by Todd Novak with Jared Brandon and Tony Dudzik


Podcast: Nick and Tim Frank Interviewed on the Adventures in Design Podcast with Mark Bricky

Learn how a small company values their customers as partners in the process of custom creation and how this tiny shop uses content creation as a way to tell their companies story. The quality of their two models is mind-blowing, the consistency of their handmade product is unreal and the way this family business runs is very impressive. Sit down with the brothers and hear how a Canadian brand classic is born.


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Fretboard Journal, Bench Press: Frank Brothers Guitar Company

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“…our interest is always piqued by builders who can find a way to create something original that still feels classic–fresh but not jarring. The Frank Brothers guitar is right there in that sweet spot.”

- Brian K. Saunders interviews the brothers.

Read the Article Here